1 reviews | Active since Mar 2009
WAISTE OF MONEY AND TIME
Took up an explorer deal through DSTV. Been waiting for more than a week for installation. Had an appointment with Lovemore on the 2nd Feb at 17h30 to install, I left work early to make the appointment but by 18h00 nobody pitched. Not even a courtesy call. When I phone Lovemore I had to listen to \EISH MY BROTHER IM BUSY\". What type of installers to you use Multichoice? Made another appointment with One touch electronics for 4 Feb @ 11h00, I phoned to confirm the appointment on the 3rd and they advised they will be here by 11h00. At 14h20 NODBODY had pitched I had to phone twice to find out what's happening., PATHETIC. I cancelled the normal DSTV subscription on the 30th Jan and was disconnected with immediate effect. I am sitting with a normal DSTV and an explorer, I have been debited with R754.60 and R149.00, I have paid for something which I have not had the use of. I have been ********** and inconvenienced. SHAME ON YOU MULTICHOICE. "
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
