WM
Welsh M
1 reviews | Active since Jun 2015
01 Jun 2015, 18:40
Vuzu Amp poor recording
I am also struggling with watch recorded shows on my PVR. The Vuzu Amp channel records but the picture id always bad. Its feels like a scratched dvd and audio isnt audible. I have lost a whole season of Recordings incl Ayeye, Rich kids, How to get away with ******. I lt is very frustrating not to be able to watch any of these shows after paying for a Premium suvscription. I am a loyal customer but this has gone too far.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Jun 2015, 13:12Hello Welsh.qda,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concern and suggestions has been escalated to the relevant department to be investigated.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concern and suggestions has been escalated to the relevant department to be investigated.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply05 Jun 2015, 13:12
Official
Hello Welsh.qda,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concern and suggestions has been escalated to the relevant department to be investigated.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concern and suggestions has been escalated to the relevant department to be investigated.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert