Voucher Installations

To whom it may concern,<br> I bought a DSTV HD decoder bundle (decoder + installation) 2 weeks ago. TWO different accredited installers made a fuss about the installation being a so called ''voucher installation''. <br> Why do the customer have to be inconvenienced because of this? I went out of my way to accommodate the installers.<br> I need a proper explanation from DSTV about this very serious matter - as well as what the company is going to do to rectify this atrocious behaviour. I've paid my money, and now want the service that I paid for.<br> <br> Regards,<br> Francois Lombard<br> <br>