mK
mervin K

1 reviews | Active since Dec 2021

26 Dec 2022, 19:57

Very Very upset customer

Promises that just not result I what they commit to. Lady phoned me round about 07 Dec for a price lock on there new decoder with wifi. Installation was arranged for 13 Dec and it did not happen. I phoned there help desk and was promised installation on 21 Dec whick also did not happened. I phoned again and they promised instalion on 24 Dec which also did not happen. They are a big company in South Africa , just with promises that never happen. They have contractors to do the installation and every time via a phone call or email they blame the contractor. Dstv get your act together please

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Dec 2022, 23:05
Official
 Hi  Mervin de kock ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team