mK
mervin K
1 reviews | Active since Dec 2021
26 Dec 2022, 19:57
Very Very upset customer
Promises that just not result I what they commit to. Lady phoned me round about 07 Dec for a price lock on there new decoder with wifi. Installation was arranged for 13 Dec and it did not happen. I phoned there help desk and was promised installation on 21 Dec whick also did not happened. I phoned again and they promised instalion on 24 Dec which also did not happen. They are a big company in South Africa , just with promises that never happen. They have contractors to do the installation and every time via a phone call or email they blame the contractor. Dstv get your act together please
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Replies (1)DStv (MultiChoice)'s replyOfficial
26 Dec 2022, 23:05 Hi Mervin de kock ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Dec 2022, 23:05
Official
Hi Mervin de kock ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
