Very very poor service
At 10:08 i spoke to a consultant by the name of Sibulele Ncawe. 43 minutes on the phone and she could even begin to help me. All I needed was to activate a new decoder on the existing account. She ended up putting me on hold and she left. I had to abandon the call after 43 minutes and call again. Really, 43 minutes and she couldn't even activate the decoder.
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DStv (MultiChoice)'s replyOfficial
30 Oct 2022, 18:06Hi Tinyiko ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards ,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards ,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Oct 2022, 18:06
Official
Hi Tinyiko ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards ,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards ,
DStv: Hello Peter Team