Very very bad service

Very very bad service. I probably spent R500 alone calling dstv customer service because of one issue. They been suspending my account every two days saying I didn't pay yet I did. Already spoke to five people n they apologized for incorrectly suspending my account n promised it won't happen again, guess what? My account was suspended 5 times yet I paid. Like I'm ****ed, their finance department is clearly *********** because they said they can see my payment and they have allocated correctly. Every two days I have to call them to unsuspend my account as if it's my fault. Like I'm ****ed