MM
Maggie M
1 reviews | Active since Nov 2019
23 Jan 2022, 17:25
VERY VERY BAD SERVICE, ABUSIVE TOWARDS THEIR CUSTOMERS
On the 8th of January I called Multichoice to downgrade my package to easy view and I called twice and was advised to pay R140 something, then I paid R150.00 of which my package was downgraded to that package as I couldn't view the channels I used to, then this morning my services were disconnected and I called them and my calls kept on getting dropped then I went to chat with them via WhatsApp and was advised that I was on access and when I requested for my refund to part ways with Multichoice so that I can rather go to the package of etc they said they will not refund me, meaning I just gave my R 150.00 to a rich company.
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Maggie M's updateReviewer Update
26 Jan 2022, 10:33I was called by Andile from Multichoice, advising me that he is going to listen to my recording on Monday the 24th Jan 2022 saying that he will call me back once same has been done and I waited for his call to this day and my services are still disconnected. That's the very bad service from Agents to Superiors, I am very very disappointed in Multichoice
MM
Maggie M's update26 Jan 2022, 10:33
Reviewer Update
I was called by Andile from Multichoice, advising me that he is going to listen to my recording on Monday the 24th Jan 2022 saying that he will call me back once same has been done and I waited for his call to this day and my services are still disconnected. That's the very bad service from Agents to Superiors, I am very very disappointed in Multichoice