1 reviews | Active since Feb 2015
VERY VERY BAD SERVICE!!!
I can't believe that I need to struggle some much with DSTV.<br> <br> You have to meg, plea and get verbally for a all centre consultant to put you through to a supervisor. After 5 phone calls Pamela \team leader"escalated the problem working for half a day and the error still comes up.<br> <br> Still waiting for Boitumelo Masango that is also a manager to give me a call regarding the error I am having on my system. That is already from Tuesday evening.<br> <br> The line Manager Keith Ramaotswa tried he said he fix some errors last night. He said he will mail me with his email address still waiting for his mail. <br> <br> And again this morning the system is not working.<br> <br> I am struggle from the 6 February ( January). <br> <br> I problem is still not resolved.<br> <br> I would like a manager that is higher than Line Manager to contact me.<br> <br> BAD BAD BAD SERVICE!!!1"""
With reference to our telephonic conversation in regards to the error you experiencing on your decoder.
You advised that you not currently at home and requested that I contact your husband .
Unfortunately no one was available for me to assist you with your problem.
I have escalated your query to the relevant department for urgent attention. One of our senior technicians will contact you and assist you with the problem.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
With reference to our telephonic conversation in regards to the error you experiencing on your decoder.
You advised that you not currently at home and requested that I contact your husband .
Unfortunately no one was available for me to assist you with your problem.
I have escalated your query to the relevant department for urgent attention. One of our senior technicians will contact you and assist you with the problem.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert