AN
Ayanda N
1 reviews | Active since Nov 2019
24 Apr 2023, 16:49
Very very bad and poor service from your consultants
I won't even give you a star but I am forced to do so ,I am very frustrated with the service I received from you and your call center agent(Miss Chene Isaacs) please check on my profile she was very rude with me and kept me on hold for more than 12 min without an explanation (dst account ***0).I am also required to pay an amount that I am aware of which is close to R700 but I started using your services last month.i did try to call in order to speak with the manager or complaints department but I was also kept on hold for a long time without an explanation.i want you to listen to my previous calls and explain the conduct of Consultant and also what I've asked them to do with my account
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Apr 2023, 16:57Hi Ayanda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Apr 2023, 16:57
Official
Hi Ayanda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
AN
Ayanda N's updateReviewer Update
24 Apr 2023, 17:05Please call me as soon as possible once you have feedback or provide me with the details of your complaints department and their contact number
AN
Ayanda N's update24 Apr 2023, 17:05
Reviewer Update
Please call me as soon as possible once you have feedback or provide me with the details of your complaints department and their contact number