1 reviews | Active since Sept 2014
Very Useless
<p>So my debit order are not going off on the date that i requested and no notification is sent to me, i only get a disconnected msg on my TV, 2ndly i cant query my issues on FB as DSTV has blocked me on their page because they cant take when one tells them how pathetic their services is. 3rd i sent my query via twitter and no response i had to call in and held the line for so looooooooooooooooooooooonf before i got any help.</p> <p> </p> <p>UNLOCK MY NAME ON FB!!!!!!! i dont have the time to be calling ur call center to get my issues sorted out. </p>
Dear Mr ES Ngwenya
Thank you for taking the time to contact us. We apologies for the inconvenience caused.
We’ve checked your account and confirm that your service is active, we have credited the reconnection fee of R50.00 on your account. Kindly let us know if there is anything else you want us to assist you with.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
Dear Mr ES Ngwenya
Thank you for taking the time to contact us. We apologies for the inconvenience caused.
We’ve checked your account and confirm that your service is active, we have credited the reconnection fee of R50.00 on your account. Kindly let us know if there is anything else you want us to assist you with.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
Dear Mr ES Ngwenya
Thank you for taking the time to contact us. We apologies for the inconvenience caused.
We’ve checked your account and confirm that your service is active, we have credited the reconnection fee of R50.00 on your account. Please be advised that your payment status on the account is cash. Kindly let us know if you want us to reinstate your debit order and let us know of the debit order collection date.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
Dear Mr ES Ngwenya
Thank you for taking the time to contact us. We apologies for the inconvenience caused.
We’ve checked your account and confirm that your service is active, we have credited the reconnection fee of R50.00 on your account. Please be advised that your payment status on the account is cash. Kindly let us know if you want us to reinstate your debit order and let us know of the debit order collection date.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,