AO
Adri O
1 reviews | Active since Oct 2020
10 Sept 2024, 16:54
Very Urgent Complaint that is Not attended to ðŸ˜ðŸ˜«
Discovered that a linked child account that was Di activated was reactivated with my bank details still on and that when the other person reactivated his DSTV account the bank details were never changed to his.This has been going on as from 2019, my thought was that DSTV is getting so expensive,but this year I thought,I am not even on the highest package, why am I paying so much. I am highly frustrated to say the least,I want this be sorted out ASAP.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Sept 2024, 16:58Hi Adri,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Sept 2024, 16:58
Official
Hi Adri,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
AO
Adri O's updateReviewer Update
10 Sept 2024, 18:56This has been the same message,over and over,and over! Please do investigate! The Acc that had My Bank details on: is ***9. I want a timeline when you will finalize the investigation!
AO
Adri O's update10 Sept 2024, 18:56
Reviewer Update
This has been the same message,over and over,and over! Please do investigate! The Acc that had My Bank details on: is ***9. I want a timeline when you will finalize the investigation!