Very upset customer

<p>I called multichoice about a month ago to confirm the amount I need to pay for May 2016. The consultant advised me of an account far less than what was debited from my account even after I had asked her several times on the call to ensure that the amount she is advising is correct. She reassured me that the amount is correct and I will not be required to pay more than what she confirmed. I'm disgusted that I was debited a higher amount even after this telephone conversation. Pathetic service and false information was given. Even the statements she sent me do NOT correspond with the amount she was telling me of. Had I been given the correct information I would have made provision for this. Very disappointed in the terrible service and incorrect info provided. </p>