NT
Noxolo T
1 reviews | Active since Jan 2022
18 Jul 2024, 16:46
Very unsatisfied with the service from consultants and unhappy with unfair disconnection
I am so unhappy with the experience I have received from DSTV, on the 30th of June they debited my account, the full amount to cover me for the month of July however today one of my decoders were disconnected and I don’t understand why, when I call their consultants keep saying my enquiry is escalated- and now I’m on live chat with Mbalenhle Dube who shows no interest in assisting me, I am so disappointed in this company 🤦🏿♀️
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Jul 2024, 16:47Hi Noxolo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jul 2024, 16:47
Official
Hi Noxolo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NT
Noxolo T's updateReviewer Update
23 Jul 2024, 09:01my issue was resolved within 10 minutes after my initial review, Thank you multichoice
NT
Noxolo T's update23 Jul 2024, 09:01
Reviewer Update
my issue was resolved within 10 minutes after my initial review, Thank you multichoice