Very unhappy customer

Poor service from multichoice, I received a call a day or two after my first review, I was told multichoice would send an installer to call me it's been a good two weeks waiting for an installer to call me, we'll now I'm wondering if it's this difficult for multichoice to locate an installer, then how difficult must it be for consumers to get an accredited installer that actually takes their voucher, multichoice why are you still selling decoders with free installation if you don't have accredited installers , I've been searching for an installer for a whole 3 months now till date no one wants to take take your voucher all the numbers of installers I've been getting from you don't want your voucher they want cash . Macro wonderboom I'm coming to get my money back I cannot be suffering like this whilst I'm a paying for monthly service.