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Nonkululeko N

1 reviews | Active since Apr 2022

08 Apr 2022, 16:27

Very unhappy customer

Im not pleased with the service received from your team members as you call them. I have called multiple times today to report n issue I experienced on Monday so today every consultant I've spoken to has put me on hold for over 15 minutes and my issue is still not resolved yet I paid for the service im not receiving.. Sibongile still has me on hold 17 mins later. Your customer experience (seevice) is horrible

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Apr 2022, 18:03
Official
 Hi Nonkululeko,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team