1 reviews | Active since Feb 2020
Very unhappy and angry 😠😡 customer of dstv
Hi hello Peter I have been using dstv for over 15 years and I have experienced the worst service from this company 1.they installed dstv and said it would be free installation but the installer refused and wanted to be paid because he claimed that dstv doesn't pay their installers so I paid him then I told dstv what happened but they continued to deduct the installation fee for 2 years then when I asked for a refund they refused
2. The next issue was dstv was charging me for two dstv decoders which I explained to them was incorrect because I am only using one then dstv refused to give me refund after making me pay over and and above what I was supposed to pay and I complained and still they did nothing.
3 Then my recent issue is that on my dstv now app I can see someone else has got access to view my dstv but after attempting to contact dstv several times they are claiming that they can't help me but people are able to hack into.my dstv now.and view my dstv that I a paying for and dstv says they can't help me but I have changed my passwords many times and still they can't be removed and I have complained to dst v so may times they are refusing to assist me I even had to downgrade my viewing from premium to access hoping they will stop
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
