SN
Sbongile N
1 reviews | Active since Nov 2015
07 Sept 2020, 12:10
Very unhappy about DSTV customer service
Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Sept 2020, 12:31Hi Sbongile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Sept 2020, 12:31
Official
Hi Sbongile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SN
Sbongile N's updateReviewer Update
10 Sept 2020, 07:54Hi,
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c
SN
Sbongile N's update10 Sept 2020, 07:54
Reviewer Update
Hi,
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c
SN
Sbongile N's updateReviewer Update
10 Sept 2020, 07:55 Hi,
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c
SN
Sbongile N's update10 Sept 2020, 07:55
Reviewer Update
Hi,
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c
DSTV consultant did call to assist - the Primary decoder was changed to a extra view and vise versa. it only worked for a day and now the extra view which was previously a primary decoder is giving me the error message (waiting for communication from primary decoder)
so the problem is not resolved and c