mC
marshallino C

1 reviews | Active since Jan 2022

10 Jan 2022, 07:41

Very unacceptable

Morning I pay my grandma DStv every month for the last 3 almost 4 weeks we haven't benefit anything out of DStv due to we all have smart tvs an no longer use our decoders DStv now account is blocked don't know for what reason 4 weeks ago I sent in all details with I'd copy it was told it gonna take 28hrs it's 4 weeks later the account is still block an we are fully paid

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jan 2022, 07:48
Official
Hi Marshallino,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

mC
marshallino C's update10 Jan 2022, 07:55
Reviewer Update
I hope so because it's very unacceptable
mC
marshallino C's update10 Jan 2022, 08:55
Reviewer Update
So it's gonna take another 4 weeks otherwise I'm cancelling subscription