JN
JOSEPH N

1 reviews | Active since Feb 2012

02 Jan 2020, 23:32

VERY POOR SERVICE FROM MULTICHOICE

I have just received a message via the decoder stating I need to an extra R85.33 to avoid disconnection. MultiChoice never send me any reminders of price increases by email or text message nor did I request for an upgrade. I would like this R85.33 to be waived and remind me of what my subscription is monthly. As this is MultiChoice fault I am also requesting for the month of February for free. Someone can call me tomorrow on ***and my account number is ***0

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2020, 07:55
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team