1 reviews | Active since Apr 2018
Very poor service from Multichoice
I have logged a query with multichoice and I have been in to the branch multiple times due to a complaint I have for a debit order going off our business account that they cant advise who the dstv belongs to. The matter was referred to finance but I still have no response after 2 weeks. The bank can also not assist us in cancelling the debit order and this is very bad service.
Dear Shade Adams.
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Shade Adams.
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Shade Adams.
Please send an to *** and attach the bank statement, showing the debits and debit order reference number. This will enable us to escalate further to trace were the debits come from and provide feed back. You will be provided with the case reference for future follow ups.
We sincerely apologise for any inconvenience that may have been caused.
Kind regards,
Edward
DStv Hello Peter Team
Best regards,
Dear Shade Adams.
Please send an to *** and attach the bank statement, showing the debits and debit order reference number. This will enable us to escalate further to trace were the debits come from and provide feed back. You will be provided with the case reference for future follow ups.
We sincerely apologise for any inconvenience that may have been caused.
Kind regards,
Edward
DStv Hello Peter Team
Best regards,