1 reviews | Active since Nov 2010
Very poor service from DSTV
Poor service and i would not recommend DSTV anyone. My DSTV is still not connected and the call center consultants are not helpful at all they are very rude. Its been 2 days now without tv and the re connection fee which is R50 what is it for when we struggle to get connection. Im very disappointed.
Dear Suleka
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Suleka
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Suleka.
We have tried to contact you on ***), at 18H17PM, to no avail.
Our records indicate the reference number provided bring up the DStv account of Mr Brian Usai. This account is active on the DStv Compact package. There is a balance of R421.13 due for payment.
In the event you experience a technical problem, please confirm and briefly describe the nature of the problem for us to assist accordingly.
Please also confirm the exact error messages displayed on the screen of the TV for us to assist.
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail - *** or *** Social Media - twitter and Facebook. To use any of the self-service functionality we offer, please log onto www.dstv.com.
Please be assured of our best service and intentions at all times.
We sincerely apologise for any inconvenience that may have been caused.
Kind regards
Edward
DStv Hello Peter Team.
Dear Suleka.
We have tried to contact you on ***), at 18H17PM, to no avail.
Our records indicate the reference number provided bring up the DStv account of Mr Brian Usai. This account is active on the DStv Compact package. There is a balance of R421.13 due for payment.
In the event you experience a technical problem, please confirm and briefly describe the nature of the problem for us to assist accordingly.
Please also confirm the exact error messages displayed on the screen of the TV for us to assist.
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail - *** or *** Social Media - twitter and Facebook. To use any of the self-service functionality we offer, please log onto www.dstv.com.
Please be assured of our best service and intentions at all times.
We sincerely apologise for any inconvenience that may have been caused.
Kind regards
Edward
DStv Hello Peter Team.