VERY POOR SERVICE !! DSTV BOX OFFICE !!!!!!!!!!

I HAVE BEEN A DSTV CLIENT FOR THE PAST 10 YEARS AND I HAVE NEVER IN MY LIFE EXPERIENCE SUCH TERRIBLE CUSTOMER SERVICE EVERY MONTH I NEED TO PHONE THEM AND WHEN I LOSE MY TEMPER THE LADY THATS ON THE OTHER SIDE IS VERY ****Y WITH ME. I HAVE BEEN EXPERIENCING THIS ISSUE FOR SOME TIME .. NORMALLY THE MOVIE GETS ADDED TO MY DSTV ACCOUNT LATELY I GET AN ERROR EVERY TIME I TRY TO RENT A MOVIE .. EVERY TIME I HAVE TO PHONE PROBLEM GETS ESCALATED WHICH IS SUPPOSE TO BE 24 HRS BUT MINE IS 60 DAYS AND COUNTING ... I HAVE NO WORDS FOR THIS POOR SERVICE IF ONLY THE SERVICE CAN MATCH THEIR ****Y ATTITUDES.. BECAUSE MY OOPS PATIENCE IS RUNNING AWAY WITH ME