Very poor service delivery.

Poor service delivery. Been struggling from February 2020 with very poor service. Took out a 24 month fixed rate contract and spoke to approximately 30 different consultants. When I placed a review during July 2020 I got a call from a very unfriendly consultant who give me a refund and at least rectified my account and didn't give me his name. Then the end of August 2020 I got another call from a Amanda from Dstv who informed me that they are looking into my account and she would get back to me but she has not, but now my payment has increased from R959.00 to R1042.00. So what happened to my 24 month fixed rate contract. A very disappointed dstv customer. My customer number is ***. Peter Claassen.