Very Poor Service.

Dstv customer ref number 82 617 115 I have been struggling to get assistance since the 27th/11/2019. I called 4 times already and no one seem to care.I have experienced the worst service ever in my life with dstv multichoice. On the 27th of November you debited R494-00 and my service was closed afterwards.I called for assistance and I was told that the debit order was reversed and I called Absa to confirm and they confirmed that there was no reversal by multichoice from multichoice.So I called you again and no one could assist and I asked for a supervisor or manager and the Lady kept me on hold till I got cut off.Poor service ever since I used dstv.You guys don't callback clients.Your service is so pathetic.Anyway I just attached my bank statement on the email I have sent to dstv.I have kids who can't watch TV. It's been 21 days with no connection so please activate my service and add the 21 days I have lost.

Regards Chris