PD
Pieter D
1 reviews | Active since Dec 2021
10 Dec 2024, 09:19
Very poor service .
I recently cancelled my subscription in September 24. DSTV then *******ly took the debit order in October. I queried this with them and after sending all the bank statements and my id to them, a refund was promised during October.
It is the 10 Th of December and no refund has been received. I made several follow ups, email and phone calls but all I only hear is promises.
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
10 Dec 2024, 09:43Hi Pieter,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Dec 2024, 09:43
Official
Hi Pieter,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
PD
Pieter D's updateReviewer Update
14 Dec 2024, 06:20And as I expected, I am still waiting after bein promised payment within 48 hours. This is totally unacceptable.
PD
Pieter D's update14 Dec 2024, 06:20
Reviewer Update
And as I expected, I am still waiting after bein promised payment within 48 hours. This is totally unacceptable.
