Very poor service

About 2 weeks ago , it was on a Wednesday( the last time i phoned in to dstv) i phoned in to dstv call centre and spoke to a lady first i think.. I asked her how much must i pay in to my account as i did upgrade to premium that weekend to watch the rugby( sa game).. I was told that i only needed to pay R 74 to satay connected to dstv..

I then phoned again as the amount i was given by the consultant did not sound right.. ( about an hour after i spoke to first consultant) I was given the same amount by second consultant..

Today my services was disconnected.. I got a sms saying i must pay 1209..

1. Every month i have a problem with consultants that give wrong information.. (If it is wrong information i don't know).. 2. I have to phone in use my airtime then it takes about ten to 15 min per call. Again my airtime.. 3. This is happening everymonth i cant remember the last time i had dstv a full month..

This has really become ridiculously up serd.

My money is going down the drain because of *********** people..

And it doesnt help trying to speak to management as it takes atleast a half an hour on the phone..

On Saturday (24 october) i got a call from a lady Charmain who tried to sort out my problem but it is Sunday now. I have not yet received any feedback on the matter.. Once again i phoned in myself today(sunday 25) spend 15 min on the call but yet again no help was provided.. I really dont know what to do anymore as every month for the past few months i have had problems with Dstv.. I cant go on like this my cellphone are not paying itself.. *** S.m lombard. ***