VERY POOR SERVICE

We submitted the requested change of ownership papers last week Wednesday already and was advise it take 3 days for the PVR to be transferred to our name. Well almost a week later and it still has not been done. Phoning the call centre is a nightmare as you speak to people that could not care less. Each time it is a different story. No one knows what they are doing or what they are talking about.<br> <br> We have spent numerous hours on the phone to the call centre providing them with the case number that we received from the change of ownership department, however every time we phone there is nothing that the call centre can do. And not even to mention that the people working in the change of ownership department are VIP's as no one is allowed to talk to them, however they do not do their work. This is the worst system that Multichoice could bring in. IT IS NOT WORKING!!!!<br> <br> I just want all the Multichoice clients to know that you can support them each and every month. Them not waiting a minute to take your money from your account, however when it comes to service that they are suppose to give back to you, this is what you can expect. <br> <br> VERY POOR SERVICE MULTICHOICE!!!