DM
Duran M

1 reviews | Active since Feb 2018

14 Feb 2018, 11:31

Very Poor Service

After numerous calls to from myself and my wife to indicate to them that our dstv account balance that is due is incorrect we where assured that it would be rectified but this never happened and my dstv service was disconnected.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Feb 2018, 16:03
Official

Dear Duran Marais

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2018, 15:47
Official

Good day Duran

Our records confirm that you have been assisted.

The service is reconnected and the account is manually adjusted.

Please feel free to contact us if you require any further assistance.

Thank you for bringing this matter to our attention.

Kind regards

Dinah

Best regards,