CW
Charlotte W

1 reviews | Active since Aug 2014

08 Dec 2020, 07:36

Very poor service

Nothing really got better after my first complaint. Debit order was deducted on the 1st of December and still my account was suspended when I got hom yesterday but then you are not allowed to get upset because you have to pay the R50.00 reconnection fee whilst its not your fault. Im fedup with Dstv now. Now I understand why customers stop watching Dstv and get alternatives

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Dec 2020, 07:58
Official
Hi Charlotte, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
CW
Charlotte W's update08 Dec 2020, 09:03
Reviewer Update
I have recieved a phone call from DSTV regarding my account. It was due to a rechnical fault. Happy with the quick reply