VERY POOR SERVICE

Item: DStv (MultiChoice)
Rating: 2
Author: Cheryl S

It's been almost a month and still nobody can attend to my request.<br> I app**** for the Explora on 17/12/2015 and to date NOTHING <br> All you can say is my request has been escalated. <br> Sorry but that excuse is out dated. <br> Goodbye DSTV HELLO Netflix

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Jan 2016, 10:14

Hello Cheryl.deSwardt,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply18 Jan 2016, 10:14

Official