Very Poor Customer Service from DStv

After two years contract of price lock package my contract expired December 2018. I have struggled with dstv billing me wrongfully and disconnecting my account three to four times on a monthly basis after payments was made and proof of payment was sent to them.

In December they requested proof of payments for six months not reflecting on their system. I forwarded the information to them in December 2018, January 2019 and still they disconnecting my account and this after payments were made.

This cost me several phone call and frustration that no competent person can resolve this issue coming of for over two years.

I have been a loyal client to them for 12 years and this is the type of bullish service I get from them. When they want business they know we're to find you but when you need their help or services they missing in action.