Very poor Admin

Again we are sitting with a problem, it took ages to get it right to change the banking details for account nr ***4 - J.P. van der Westhuizen, ID ***, cell nr *** to Mrs CJ van der Westhuizen's bank account. After a few Hellopeter reviews it was correct - for about 3 months. Today a sms was send to say the debit order could not go off on the 14th and that R152.84 must be paid to make sure they do not cut off DSTV. - WHAT is happening? - please make sure to debit the account you have been debited for the past months - Mrs. C.J. van der Westhuizen - Absa. Also make sure you do NOT charge this R152.84 and also that this does not happen again!! - Please let me know when this situation is sorted out correctly. Thanks