Very horrible service with I don't care attitude

Service is very horrible they just don't care anymore they don't communicate or send you account billing information but are quick to cut your connection. Then they tell you to check it on the self-service portal which is useless because it's outdated and static with no current information. Every month if you don't call them and waste your airtime to get your billing information they cut you off this is unacceptable behaviour and services because let's be honest for the amount of money I pay every month you would think the least they could do is send me my billing invoice without me having to fight with them every month it's just ridiculous.