SN
Sbongile N

1 reviews | Active since Nov 2015

10 Sept 2020, 16:23

VERY FRUSTRATED - IM GETTING NO HELP

Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.

The matter ia still not resolved.

Very frustrated and i dont know what else to so.

Still the consultant cannot assist.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Sept 2020, 16:47
Official
Hi Sbongile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Sept 2020, 16:57
Official
Hi  Sbongile,

As advised on our telephone discussion, we have escalated for the extra view to be linked. 

We will contact you when we receive feedback.

Kind regards
DStv: Hello Peter Team