FM
Fatima M
1 reviews | Active since Oct 2021
19 Mar 2023, 10:04
Very frustrated customer
So toda is the 19th and I'm still having the same problem with dstv and my account being suspended, as per my last review this since the 27th February I paid, their acc department couldn't find payment, I've been sending proof of payment to them ever since okay, so they reconnect when you chat to them but then there charge you for suspending and then reconnecting everytime they put off now acc should be up to date, this is getting frustrating for such a professional company I'm saying it again get your **** right please.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Mar 2023, 10:22Hi Fatima,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Mar 2023, 10:22
Official
Hi Fatima,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
FM
Fatima M's updateReviewer Update
20 Mar 2023, 16:08Ohk sorry was unavailable at that time but I advise you get your finance office in order as this is unacceptable to have service interpretation when our account are up to date I'm not the only person not happy with dstv services recently. If you want I am available now to call, but thank you.
FM
Fatima M's update20 Mar 2023, 16:08
Reviewer Update
Ohk sorry was unavailable at that time but I advise you get your finance office in order as this is unacceptable to have service interpretation when our account are up to date I'm not the only person not happy with dstv services recently. If you want I am available now to call, but thank you.