Very Frustrated and deeply disappointed Customer

I have paid for my DSTV account on the 28 October 2019 at 9:29 an amount of R500. I then got a message saying we owe R578.05. I called them to find out why is it so much,which Nadin was able to explain and I made a payment of R79 at 12:09...I was advised that if I make payments my connection will be reinstated and I'm still without my TV. I called several times and I last spoke Nonele and put me on hold for long and without making me aware that I will be placed on hold......I WANT SOMEONE FROM MULTICHOICE TO CONTACT ME ASAP AND FOR MY CONNECTION TO BE REINSTATED BEFORE MY KIDS GET HOME(17:00)