MS
Melissa S
1 reviews | Active since May 2023
02 Mar 2024, 12:23
Very ****ed off
Not impressed. We have had DStv stream for more than two years and now all of a sudden you not taking the debit order off our account when I call the call centre they said we must do the Debit order. Why when we got the stream it was done then. Such bad service
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Mar 2024, 12:45Hi Melissa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Mar 2024, 12:45
Official
Hi Melissa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MS
Melissa S's updateReviewer Update
02 Mar 2024, 13:03I've called last month when this first happened the call centre lady was not helpful at all. Didn't even want to fix it on their side. We have not had an issue for the debit order to go off.. now I see it's the 2nd time this month we have to make payment AGAIN
MS
Melissa S's update02 Mar 2024, 13:03
Reviewer Update
I've called last month when this first happened the call centre lady was not helpful at all. Didn't even want to fix it on their side. We have not had an issue for the debit order to go off.. now I see it's the 2nd time this month we have to make payment AGAIN