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kefiloe S

1 reviews | Active since Sept 2011

07 Nov 2022, 11:17

Very dissatisfied with Dstv

I contacted DStv over almost 2 weeks ago as I was unable to stream using my DStv now. They told me that my profile was blocked and I need to send a copy of ID so that they can unblock it. I’ve been following up and everytime I get the same excuses and promises. I’m really frustrated and want to cancel my subscription and I stream everyday and I’ve been paying for nothing since I can’t access DStv now.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2022, 11:29
Official
Hi Kefiloe, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team