Very dissapointed

Three weeks ago I started having problems with my box office account where if want I wanted to rent a movie I pay for it but the process cannot be completed only the payment, meaning I have paid for the rental but cannot view it. . I prefer to go into the multichoice office because of the great service I have received in the past.<br> <br> When I was there three weeks ago I was assisted by a woman by the name of \Pati"unfortunately she could not assist me with this and I was directed to the technicians desk"