Very disgusted with the terribly poor service received from Dstv Multichoice

I am very irritated with the service I am getting from DSTV and can now understand why I am the only person in my family, colleagues and group of friends still paying for this service.

Let alone that I am paying R900 every month to watch repeats and old nonsense. Like there’s never anything to watch but yet I am still paying for a full subscription to keep my tv on.

On the 15th of March I called in to change my payment date to the 25th. The lady explained to me that the change has been done on her side and I must pay R900 and some change on the 25th of March which will include a prorata from 15th to 25th and I would be connected until the 25th April.

To my surprise I woke up today and I’m disconnected and the guy I spoke to says there's nothing he can do about it. I need for you to know that if you either don’t give me the prorata amount from the 15th til 25th March for me to pay today or reconnect my service today you may as well disconnect it permanently and I will be joining the hundreds of thousands of people who’ve disconnected their services with you probably for such reasons too.

I expect someone to get back to me on this matter or you can disconnect my services permanently.