BL
Bernadette L

1 reviews | Active since Jan 2021

27 Mar 2021, 13:13

Very disappointing service

Once again my DSTV is off due to the payment date that we did not arrange with them. We get our salaries on the last day of the month but we are discounted every month on the 27th.

Do you do this for the reconnection fees? I don't know. Please can somebody change our payment date to the last day of the month. We promise we will not pay it a day later or a day before.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2021, 13:57
Official
Hi Bernadette, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team