VERY DISAPPOINTED WITH DSTV!!!!!!!

<p>i am so upset with the service I have received from DSTV. I have complained before as there was too much money taken out of my account , more than the agreed pricelock amount. Refferences for my calls I ********** 750I21 and ********** 0I24. I am yet to receive a response instead this morning my account gets debited for over R2000 what nonsense is this? when I took out the contract with DSTV I was told by the consultant (listen to the voice recordings) that only if my decoder arrives before the 1st will I be paying pro-rata for the services which I can understand and he said if it arrives on or after the 1st I will be paying the set amount (being R949) but no multi choice feels they can do as they please, my account was debited for just over R1600 which obviously was not available in my account as that is not the amount I was expecting to pay. I then got charged R150 by the bank which I had to pay. When I spoke to a lady by the name of Deneo her attitude was terrible (again listen to recording)! I was then helped by Thobile who said the matter would be escalated and I would be contacted as the amount on her side and the debited amount were not the same. I waited in vain only for my account to be debited today , another exorbitant amount. Why are you guys ripping us off like this though?????????????</p>