Very disappointed client on poor service.

DStv account been disconnected after every 2 days after we made payment on time. We will go on the wsttsapp service and Have been in touch with them all the time it is disconnected. They will connect it but after 2 days again it will be DISCONNECTED. We even went to a DStv shop but still the same thing is happening. Now we don't even have the connection and worst thing is we can't get help from the wsttsapp service as the machine keeps on saying the agent will help when available and nothing is been done. This is what we are paying for, very poor service. They kept on telling us the account will be rectified as they can see payment was done on time but nothing is being done to fix the problem. Very dissatisfied client at the moment. When you don't pay on time they charge more o connection and when you pay on time, this is what is happening and they don't even care to fix it.

1. Decoder with Smartcard ***** and Serial Number *A****