LO
Lize O'Neill

1 reviews | Active since Oct 2016

25 Oct 2016, 08:44

Very bade serves

<p>We sign a contract for the R949.00 deal for 24 months with Multi Choice, they never debit that amount from my account the first time it was over R2000.00 and all the other tomes ofer R1200.00 per month. When you call them they are full of storys and you hold for ever for someone to assist you, we even went to the store no one can assist you and nobody knows how the system work every one tells you something els. The advert on tv show you can get Explorer for R949.00 for 24 months that is a BIG LIE!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2016, 09:12
Official

Dear Lize O'Neill

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2016, 10:56
Official

Good day Lize O'Neill

Thank you bring this matter to our attention.

Please accept our sincerest apologies for any inconvenience you have experienced in this regard.

We have escalated your concerns to our Price lock department four urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert

Best regards,