Very bad, writing and giving wrong information to clients.

I want to speak with someone in management urgently my is Bernice Tsukulu ***

It not even a month complaining about multichoice and guess what the are doing it again below is is the confirm email that I was sent by multichoice consultant claim to resolved the problem that was caused by multichoice. To again my services are suspended after I was assured that everything is fine. See below is the communication I had.

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Bernice

5 reviews | Active since Sep 2014

20 Jul 2022, 17:27 ********** and cruel employees ********** and cruel employees.

Hi Help,

Today 20th July 2022 your customer service a consultant I spoke to at 8h34 for 49.02 minutes and she decided to cut me off while waiting for I phoned at 9h13 I spoke to Priscilla Leeto for 35.22 minutes. While Priscilla was assisting me she could not get the manager of the person that email me the wrong information. Priscilla promised me to call me back or to personally email back to resolve my problem parmarnently resolved as now is temporary. She has not phoned nor emailed me.

I need to be contacted by a manager urgently. Or advise if I should in hellopeter or cancel my business with Multichoice.

Regards

DStv (MultiChoice)'s reply: 20 Jul 2022, 17:40

Hi Bernice

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards, DStv: Hello Peter Team

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