Very bad service,the worst of all industries

I cannot believe how bad I have been treated by these people.I paid my account through cellphone banking on the 31st January at about 5 pm.The next day my account was suspended.I have sent them two e-mail of proof of payments,no one is getting back to me.My bank notification does indicate the payment was successful. Please Multichoice I have been told this is what you are used to doing to many people,but I will not make a double payment,so open my coverage because I do not owe you at all.

Very disappointed customer