Very Bad Services
<p>Subscription expired a day before expiry date. Ok, no issues there mate... Went ahead to subscribe for the month.. It worked for a day and then expired.. All channels blocked after a day of subscription... Local customer service not always helpful.. The whole situation is "CODE RED"... Don't usually give bad ratings to any service but DSTV is one service that makes me kick my hat from my head (I don't know how I do that) ...</p> <p> </p>
Dear Morrison Laju
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter Team
Best regards,
Dear Morrison Laju
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter Team
Best regards,
Good day Morrison Laju
We tried to contact you without any success.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We unable to locate your account with the information you provided. Please advise us by return mail should your problem still persist and we will assist you accordingly.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind Regards
Rupert
Best regards,
Good day Morrison Laju
We tried to contact you without any success.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We unable to locate your account with the information you provided. Please advise us by return mail should your problem still persist and we will assist you accordingly.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Kind Regards
Rupert
Best regards,
Finally got Customer care to answer my call.. And the issue was fixed... In a funny way tho... But its all good now...
Finally got Customer care to answer my call.. And the issue was fixed... In a funny way tho... But its all good now...