VERY BAD SERVICE FROM DSTV MULTICHOICE

Good Day

DSTV sucks and the service is extremely poor, disgusting. They disconnected me after making payment and telling me that I owe R472.82 as per their text and the consultant tells me I owe R507.84. This tells me that they don't know what they are doing. I received a text saying my price lock is coming to an end in September and thereafter I should pay R385 + R90 access and R35 insurance that makes R510.00 Now I'm told that it's incorrect and that I should have paid R399+R95+R35 = R529.00 my question is where am I wrong as I have paid according to their text sent on the 18th of August? Elizabeth Mashiloane cannot give an answer she keeps telling me about the R399+R95.00 and ignores my issue of the text that I copied and sent to her.

I'm disappointed, frustrated and angry, this has to be sorted out urgently today still before end of business.

****ed off indeed.