Very bad service from DSTV

This morning I have received for the 5th time in 5 weeks the following message: We've not received your payment and had to stop your viewing. To keep watching, pay R658.79. Throughout the past month of April I have had trouble with my DSTV account. You will see on my profile that the service were switched off several times. And every time I received an SMS stating that there is an amount payable before service will be restored. The funny thing is that the amount due, varies all the time according to your SMS’s as well as the amount on the Self Service platform. Every time when my service was suspended I had to phone your call centre and speak to different people, taking ages to explain the problem. I have spent almost R200 for all the calls made just to get the signal switched on again. At two occasions the person at the call centre promised that they will get somebody to call me back within 20 minutes. This never happened. A person with the name Thato gave the impression that he agree that there is a huge mistake on my account and he will see to it to get the problem rectified and credit our account accordingly. This never happened and I’m still getting reminders to pay before the signal will be restored. Please note: I’M GETTING CONFLICTING AMOUNTS ALL THE TIME. I am baffled to notice on the DSTV site that I owe more than R2000.00! This underlines to me that the account is a mess on their side and I urgently request that somebody must clear all the problems on my account as soon as possible. I've sent a complain on Tuesday 5 May to *** and did not get any response up to now. THIS IS UNACCEPTABLE!