VERY BAD SERVICE

They ***** your money. They are a pay as you go service and after 2 months without DSTV I finally paid after I first spoke to a consultant at customare care. The lady I spoke to gave me an amount of R559 to pay and I asked her if she is sure that it is the right amount and if I pay that amount when will I have to pay again and she said that if I pay the 24th May, like I did, I will have service until the 24th of June. I then made payment of R560 and my services was conected. On 4 June I received a message that I have to pay R340.45 before 7 June to stay connected. Not even 2 weeks after I paid. On 6 June I went to the DSTV outlet in Karenpark to sort the problem out and I was told that their system works that way and that I have to pay the R340 otherwise they will disconnect my services. I feel it is not right cause DSTV is like pay as you go. If you don't pay you can't watch and that is what happened in April. I couldn't pay due to COVID 19 **** and my services were suspended. I was only able to pay 24 May again, which I did. During that time I didn't have any DSTV. After payment I didn't even have a full 2 weeks of the service before I got the message that I have to pay again. So a service that is usually costing me R520 a month is costing me now more than R800. The employees at the outlet shop does not listen to you so that you finish talking and are stuck on the phrase that the system work that way. **** the system cause the system is man made and why doesn't the call centre and the outlets have or work with the same information and differs from each other???????? Why did the call centre tell me that I have a month of the service after paying and the outlet says that I only paid R560 for 15 days???????? HOW THE ****?????????? This is the second time I'm having this kind of problem with DSTV. The whole world should know what bunch of ******* you are!!!!!! COVID 19 happened to the whole world and not just to some individuals!!!!! We couldn't pay due to retrenchment and I was always good payer for many years and the only time I couldn't pay was when I lost everything including my bussiness and now with COVID 19 due to retrenchment. All other times I always paid on time and now you want to ***** my money. Money that is hard earned!!!!!! NO WONDER SO MANY PEOPLE CANCEL THE DSTV AND GO OVER TO THE INTERNET. BECAUSE YOU GUYS GIVE BAD SERVICE AND HAVE *********** PEOPLE WORKING FOR YOU!!!!!!!!!!!!!!!!!!!!!! The manager at the outlet didn't even have time to listen to us and he as well is *********** to being a manager. I counted the money in front of them while trying to explain my case and no one said anything of the outlet not taking any cash and I stood in the line for payment and when I got in front finally the lady said they do not take cash there. Why did they not tell me that before I went to the payment row seeing that I have cash and asked about the money?????????